elcome to Manik Kebab Restaurants! By accessing or using our services, including ordering food through our website, app, or in-person, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the services provided by Manik Kebab Restaurants, including our website, mobile app, and in-store services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Provided

Manik Kebab Restaurants offers food delivery, takeout, and dine-in services. The menu items, prices, and availability may vary and are subject to change without prior notice.

3. Order Process

• Online Orders: Orders placed through our website or mobile app are subject to confirmation and availability. Once your order is confirmed, you will receive an order confirmation email or message.
• Payment: Payment for orders may be made via credit/debit cards, digital wallets, or in-person cash payments. We reserve the right to refuse any payment method at our discretion.
• Cancellation: Orders may be canceled within [X] minutes of placement. After this period, cancellations may not be possible.

4. Prices and Payments

Prices are displayed on the menu and may be subject to change without notice. Taxes, delivery fees, or additional charges may apply depending on your location or service type. You are responsible for any applicable taxes or charges.

5. User Responsibilities

• Account Information: You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account details.
• Appropriate Use: You agree not to misuse our services, including but not limited to making false orders, attempting to interfere with our website, or violating applicable laws.
• Age Requirement: You must be at least [X] years old to place an order or create an account.

6. Delivery and Pickup

• Delivery: Delivery times may vary based on your location, and while we strive for timely delivery, we cannot guarantee exact times. Delivery is available in select areas only.
• Pickup: If you choose to pick up your order, please ensure you arrive within the designated time frame to collect your order. Orders not collected within [X] minutes may be canceled or refunded at our discretion.

7. Allergy Information

We take utmost care to avoid cross-contamination, but we cannot guarantee that our food is free from allergens. If you have any allergies or dietary restrictions, please inform our staff or mention it in the notes when placing an order.

8. Refunds and Returns

Refunds may be issued at our discretion, subject to the following conditions:

• A refund may be provided in case of incorrect or damaged orders.
• No refunds will be issued for food that has already been consumed or for orders that are not eligible for cancellation.
• Refunds will be processed within [X] business days, depending on the payment method used.

9. Intellectual Property

All content on the website, app, and other marketing materials, including logos, trademarks, images, and text, are the property of Manik Kebab Restaurants and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our permission.

10. Limitation of Liability

To the fullest extent permitted by law, Manik Kebab Restaurants will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to errors in orders, delays in delivery, or issues related to third-party services.

11. Changes to Terms

Manik Kebab Restaurants reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting. It is your responsibility to review these terms periodically.

12. Privacy Policy

By using our services, you consent to the collection, use, and sharing of your personal information as outlined in our Privacy Policy, which is available on our website.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [insert country/state]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts inJosé Régio Street, Lt. 1, Room B, 2725-353 Mem Martins, Sintra